Customer reviews
The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.
12.08.2008
geraldine, blessington
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
11.08.2008
Bruce, Edmonton
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
TV set remote did not work (but I was not particularly interested in watching).
11.08.2008
Beverly, Dublin 1
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We love your hotel, but it seemed rather under-staffed this time around. Everyone tried their best, but seemed to have too much territory to cover. My pasta menu choice was seriously awful.
Dear Ms Sperry. Thank you for your comments. I would like to apologise for the shortage of staff during your stay and it is certainly something we have taken on board. We look forward to welcoming you back to Days Hotel Kilkenny and hope that you continue to enjoy your stays here in the future. Regards, Jane Dunleavy, General Manager and all the staff.
10.08.2008
Hamid, Rosslare
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
No leisure facilities was a minus, but the biggest minus for us was not being able to sit outside and enjoy the sun after breakfast. Lots of space at the back of the hotel but nowhere to sit. The food was satisfactory but tinned vegetables were disappointing. The staff were very helpful and attentive. Thank you
Thank you for your comments on your stay here at Days Hotel Kilkenny. We appreciate them and they are very helpful in our continuous effort to make everyones stay an enjoyable one. Jane Dunleavy, General Manager and all the staff.
05.08.2008
Denise, Mountmellick
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
04.08.2008
Malcolm, Perth
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Enjoyed our short time in the Hotel, all went well
03.08.2008
Caroline, Mountcharles
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Lovely and clean place to stay - Would recommend it to anyone. Let me know if any special offers come up in the future. Thanks
31.07.2008
RITA, GAZZO
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
30.07.2008
Baty, Waterloo
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
29.07.2008
Kathleen, Glenties
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
I enjoyed my stay at the hotel and could not fault the food, staff or accomodation.
