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Customer reviews

The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.

5.0

01.03.2010

Mary, Kilmainham

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
Dear Ms Mc Louglin Thank you for taking the time to fill out our survey and for the positive scoring. We look forward to welcoming you back in the near furture. Kind Regards Anne Devereux Front Office Manager
5.0

26.02.2010

Paula, Newbawn

Total Rating

Efficiency and helpfulness of reception team

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Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
Dear Ms Gatell Thank you for taking the time to fill out our survey and for the positive scoring. We look forward to welcoming you back in the near furture. Kind Regards Anne Devereux Front Office Manager
4.0

23.02.2010

mary, durrow

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Efficiency and helpfulness of reception team

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Overall service and staff friendliness

Comments:
overall was ok but room could have been warmer also more sugar put into room as only one in room
Response:
Dear Ms Monahan Thank you for taking the time to fill out our survey and for the positive scoring. I have looked in to the heating and have passed on your comment about sugar to Accommodation Manager. We look forward to welcoming you back in the near future. Kind regards Anne Devereux Front Office Manager
5.0

22.02.2010

Eleanor, Cork

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Comments:
A great place to stay - thank you!
Response:
Dear Ms Buckley Thank you for taking the time to fill out our survey and for the positive scoring. We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel in the near future. Kind Regards Anne Devereux Front Office Manager
5.0

20.02.2010

katrina, TALLAGHT

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Efficiency and helpfulness of reception team

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Overall service and staff friendliness

Comments:
stayed for three nights .great time had by all .food in restaurant excellent ,staff very helpful with everything you would want or need.stayed in many hotels in kilkenny.Days hotel by far beat them all .katrina Dalton Dublin
Response:
Dear Ms. Dalton, thank you very much for your very kind feedback. We are delighted that you enjoyed your stay with us and I will be passing on the positive comments to all the staff members. Looking forward to welcoming you back to the hotel. Kind Regards, Anne Devereux, Front Office Manager
5.0

16.02.2010

eamon, enniscorthy

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Comments:
I filled in the questionnaire in our room i reguard our stay as the best value for money of any hotel that we have syayed in and that includes the westbury in dublin yours truly eamon and ruth ryan shannon hill enniscorthy co wexford
Response:
Dear Mr. Ryan, thank you for great scoring and positive feedback. We are glad you enjoyed your stay in the hotel and Kilkenny and look forward to welcoming you back in the near future. Kind Regards, Anne Devereux, Front Office Manager
5.0

15.02.2010

Alice, Limerick

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Comments:
we realy enjoyed our stay and would highly reccomend it the service and food was fantastic thanks for a wonderful week end alice
Response:
Dear Alice, thank you for your positive comments, we are delighted that you scored us so high and enjoyed your stay with us. Looking forward to welcoming you back in the near future, Kind Regards, Anne Devereux, Front Office Manager
4.0

06.02.2010

David, Coolaney

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Overall service and staff friendliness

Comments:
Excellent value. Would definitely stay again.
Response:
Dear Mr Potter, Thank you for taking the time to fill out our survey and for the positive scoring. We look forward to welcoming you back in the near furture. Kind Regards Anne Devereux Front Office Manager
4.0

02.02.2010

john, carrickmacross

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Overall service and staff friendliness

Comments:
great value. spotlessly clean and comfortable. good breakfast.good parking.only negative is walking distance from town.
Response:
Dear Mr Browne, Thank you for taking the time to fill out our survey and for the positive scoring. We look foward to welcoming you back in the near future. Kind Regards Anne Devereux Front Office Manager
4.0

26.01.2010

Nicole, Tallaght

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
Dear Ms Kenny, thank you for taking the time to fill out our survey and for the positive scoring. We look forward to welcoming you back in the near future. Kind Regards Anne Devereux Front Office Manager

ConferencinggiftvouchersspecialsregistergalleryreviewsDays Ireland
Days Hotel Kilkenny, Smithsland South, Springhill, Co.Kilkenny. Tel: +353 (0)56 7783100 / Fax:7783101
Reservations Lo-Call From Ireland: 1890 329 329 From Outside Ireland: +353(0) 16391136
Locations - Type | Rathmines - Hotel | Dublin Airport - Hotel | Dublin Parkwest - Hotel | Tullamore - Hotel | Kilkenny - Hotel | Castlebar - Hotel | Talbot St (Dublin City Centre) - Inn