Guest Reviews

5.0

27.01.2012


Wendell , Innishannon

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
We have stayed a number of times at the hotel, and have never been dissapointed with anything. Excellent value and service. We have stayed at the Kilkenny Hotel just at the roundabout as you go into kilkenny from Clonmel,we have stayed at the Rivercourt, Newpark and others as well, but find that the Aspect serves the same purpose for much less. thank you.
Response:
Dear Mr. Webb, Thank your taking the time to complete the survey of our hotel and thank you for your very kind positive comments and scoring of our hotel. We are very pleased that you enjoy and value the service which you receive at Aspect Hotel Kilkenny and we look forward to welcoming you back to the hotel. Kind Regards, Sinead Monahan Reception Supervisor
5.0

25.01.2012


ellen , kilmacthomas

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Nice clean hotel, very comfortable beds, food was of the highest standard and service was second to none, I will use this hotel again.
Response:
Dear Ms Higgins, Thank you for the positive scoring and comments of your recent stay with us. We are glad that you enjoyed all areas of the hotel and we look forward to welcoming you back to the hotel in the near future. Kind Regards, Sinead Monahan Reception Supervisor
5.0

24.01.2012


derek, limerick

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
I was especially grateful to all the help Kevin gave us behind the bar I would stay again no problem
Response:
Dear Mr. Turner, Thank you for taking the time to complete our survey online and for the kind comments and positive scoring of our hotel. We look forward to welcoming you back in the near future. Kind Regards, Sinead Monahan Reception Supervisor
5.0

24.01.2012


Melissa, Clonmel

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
thanks for booking our taxi! very handy and quick :)
Response:
Dear Miss Delaney, Thank you for completing our online survey. We are pleased that you enjoyed your stay with us at the hotel and the the service of the taxi company who we work with. We look forward to welcoming you in the near future. Kind Regards, Sinead Monahan Reception Supervisor
4.0

17.01.2012


jacinta, bunclody

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
Dear Ms Corrigan Thank you for taking the time to fill out our survey and for the postive scoring. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards Anne Devereux Front Office Manager
4.0

17.01.2012


patricia , cork

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
a great deal on bed breakfast and evening meal, would highly recommend this deal had a great stay here
Response:
Dear Ms O'Sullivan Thank you for taking the time to fill out our survey and for the postive scoring. We are delighted that you enjoyed your stay with us and look forward in welcoming you back in the near future. Kind Regards Anne Devereux Front Office Manager
5.0

16.01.2012


mark, lemybrien

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
Dear Mr Sheerin Thank you for taking the time to fill out our survey and for the postive scoring. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards Anne Devereux Front Office Manager
5.0

22.11.2011


Amanda, Carlow

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
Dear Mr O' Connor Thank you for taking the time to fill out our survey and for the postive scoring. We are happy to see that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards Anne Devereux Front Office Manager
5.0

22.11.2011


Patrick, Carlow

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
We were pleasantly surprised at the high quality value of the whole package deal as it was so reasonably priced. The accommodation: food and general service was second to none and we will certainly be going back again
Response:
Dear Mr Brennan Thank you for taking the time to fill out our survey and for the kind comments. We are delighted that your stay exceeded your expectations and we look forward to welcoming you back in the near future. Kind Regards Anne Devereux Front Office Manager
4.0

21.11.2011


Micheal, Tullogher

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
Dear Mr Geary Thank you for taking the time to fill out our survey and for the positive scoring. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards Anne Devereux Front Office Manager
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